TERMS & CONDITIONS
Terms of Use:
Online Security
Our checkout pages encrypt your credit card details using the HTTPS encryption standard. This makes personal information indecipherable—so you can shop with complete confidence and security.
Delivery Times
Delivery items are processed and shipped out within approximately 1-3 days of order receipt. However, delivery times do vary depending on location and time of year. Orders can take up to 10-12 business days to arrive.
Disclaimer
Neither selectmarketing.us nor any of its Partners, employees or other representatives will be liable for damages arising out of, or in connection with, the use of this site.
This is a comprehensive limitation of liability that applies to all damages of any kind, without limitation, including compensatory, direct, indirect or consequential damages, loss of data, income, or profit, loss of or damage to property and claims by third parties.
The information contained in this site may contain technical inaccuracies or typographical errors. All liability of selectmarketing.us howsoever arising for any such inaccuracies or errors is expressly excluded to the fullest extent permitted by law.
Privacy Policy:
We at SELECT MARKETING AND DISTRIBUTION INC value our customers and respect their privacy. Any personal information collected through our site is kept confidential and secure. We collect information in an effort to improve upon the web site's shopping experience. This information is used to determine which areas and features of our site are most useful to our customers and which areas we should enhance. We also gather information to communicate with our customers about our products, services, contests, and promotions. When you make a purchase on our site, as with other online shopping sites, we will ask you to provide us with certain pieces of personal information. This information enables us to process your transaction, and includes the following: a major credit card number, the expiration date of the credit card, and the billing address associated with the credit card account.
Security information: We offer online secure shopping for your safety. Your credit card information is privately protected by state-of -the- art encryption software. Rest assured it is the customary to process a secure credit card over the Internet.
Payment Options
We accept Visa, MasterCard, Discover, American Express, and checks as payment for orders. The simplest way to pay for your order is to enter your credit card number on the secure online order form. If, for any reason, you choose not to submit your credit card number over the Internet, you have two payment options:
1) Paying by check You can proceed through check out until all the items you want appear on the "shopping cart" screen. Then select "pay by check," print out your shopping cart, and send us a personal check or money order (U.S. dollars only) for the amount of your order. Please bear in mind that we will only process your order once your funds clear in the bank. Paying by personal check typically delays your order by 9-12 days (longer for orders from outside the U.S.). You may mail your check or money order to : SELECT MARKETING AND DISTRIBUTION INC c/o: PO Box 1700, Belchertown Massachusetts 01007. Please note: there will be a $25.00 surcharge for any bounced check.
2) Calling in your credit card number You can still use your credit card even if you prefer not to submit your credit card information via the Internet. When checking out, you can check the option to "complete order by phone" on the "payment" screen. Then you can call us to give us your credit card number to initiate your order. This guarantees your security while giving us a way to track your order. Our phone number is 1-888-864-9627 OR (413)535-2300.
Sales Tax We only collect sales tax for orders shipped within MASSACHUSETTS.
Typographical Errors:
SELECT MARKETING AND DISTRIBUTION INC does not hold any responsibilities and is not obligated to fulfill orders with incorrect pricing or product specifications due to typographical errors. We will have the right to cancel or refuse any such order without liability.
Stock Availability:
Merchandise advertised is generally in stock. Should we become oversold due to any unpredicted reason, SELECT MARKETING AND DISTRIBUTION INC will not be held accountable for fulfillment of these requests.
Purchasing Conditions:
By placing an order with SELECT MARKETING AND DISTRIBUTION INC, you agree to be bound by the terms and conditions of this Agreement and the Business Policies of SELECT MARKETING AND DISTRIBUTION INC, as they are revised from time to time. Each order submitted is subject to acceptance by us. We reserve the right to accept or decline any order for any or no reason.
Upgrades, Modifications and Functionality
SELECT MARKETING AND DISTRIBUTION INC reserves the right to update and upgrade the Internet Site at our sole discretion without notice to you, including but not limited to, any of the terms and conditions of this Agreement. SELECT MARKETING AND DISTRIBUTION INC further reserves the right to modify any of the terms and conditions contained herein and in the Business Policies by posting them on the Internet Site. IF ANY UPDATE, UPGRADE OR MODIFICATION IS UNACCEPTABLE TO YOU, YOUR ONLY RECOURSE IS TO DISCONTINUE YOUR USE OF THE INTERNET SITE. YOUR CONTINUED USE OF THE INTERNET SITE FOLLOWING ANY CHANGE IN OUR SITE OR POSTING OF A NEW AGREEMENT ON OUR SITE WILL CONSTITUTE A BINDING ACCEPTANCE OF THE CHANGE
Refunds and Exchanges
All SELECT MARKETING AND DISTRIBUTION INC products are backed by our guarantee of 100% satisfaction. Our dedication to quality and service guarantees that you will be happy with your purchase. We will gladly exchange any purchase in its original condition by method of payment within 2 days.
These returns/exchanges are subject to the exceptions listed below:
In the rare instance that your merchandise is delivered to you in a defective, damaged or incomplete condition, notify Customer Service at 1-413-535-2300 at time of delivery. SELECT MARKETING AND DISTRIBUTION INC has the option to service first, repair or exchange the damaged piece. No returns will be accepted without return authorization number. The customer is responsible for all handling charges that include A 10% restocking fee on standard items and a 20% restocking fee on specialty items will apply. We will issue a refund (minus the handling charge) if SELECT MARKETING AND DISTRIBUTION INC is notified within 24 Hours of delivery. Custom ordered merchandise, and specialty Items cannot be canceled. If Wrong Item Was Shipped
If we mistakenly shipped you a wrong item, please notify us as soon as possible at customerservice@selectmarketing.us no later than 24 Hours days after receipt. We will send you via UPS a prepaid return label, & replace item with the right one at no additional charge.
Shipping and Handling charges are non-refundable
If you need to cancel an order or make a return, please refer to your packing slip or call 1-413-535-2300 for assistance
Packages that are returned or shipped with an incorrect address provided by the customer will be subject to additional shipping charges.
1. Q: What if I forgot my password?
A: Just go thru the regular checkout process, when you get to login just check the box forgot my password, you will be prompted to check your email for a email from us with your password.
2. Q: When are credit cards usually charged?
A: We don’t charge your credit card until we ship your order. In a rare case, if you do find your card to be charged, without the item being shipped, please contact us at customerservice@selectmarketing.us
we will issue a credit to your account a.s.a.p.
3. Q: How quick do orders ship? And what would shipping cost me?
A: Orders are usually shipped in approximately 2-3 business days. In the unusual event that the item is not in stock, you will be notified as to when your item will be available for shipping, and you will have the option to back-order the item, or cancel your order.
Total shipping charges are calculated and based on the shipping method and total weight and value of the items in your order, to calculate shipping add items to cart and enter your zip code for shipping to be calculated.
You may choose different shipping option before checking out. SELECT MARKETING AND DISTRIBUTION INC retains the right to charge additional fees for special requests, and orders outside the contiguous 48 states. SELECT MARKETING AND DISTRIBUTION INC will contact the customer prior to shipment if such charges apply. For questions regarding shipment overseas please email us at customerservice@selectmarketing.us
4. Q: How can I check on my order? track the package?
A: By supplying us your email address the UPS system will auto-generate an email to your email address with all the pertinent UPS tracking data. Or simply call us: 1-413-535-2300
5. Q: I've received part of my order?
A: If you order different types of products (for example, a bed in a bag, and a bath robe), your items may originate from more than one location and deliveries may arrive, and be packaged separately.
6. Q: Can I cancel an order after it has been submitted?
A: You can usually cancel an order within an hour of order placement during normal business hours. Beyond that time frame, it is very difficult for us to cancel orders due to the rapid transfer of orders in our supply chain. The exception to this rule is that we are able to cancel orders that have been back ordered. If you would like to cancel an order, please call our customer service department at 1-413-535-2300 or email us at customerservice@selectmarketing.us
We will try our best to cancel the order, but cannot guarantee that we will able to depending upon where the order is at in the credit approval, pick and ship process.
7. Q: How do I return a defective item?
A: Please click here (___JP TO FILL IN___) for our complete Return Policy.
8. Q: Can I get a replacement item?
A: Yes. For instructions please see our return policy & view replacement rush.
9. How do I find an item online?
A: Finding an item at SELECT MARKETING AND DISTRIBUTION INC is quick and easy. For your convenience we have worked out two simple ways to locate the product you are looking for.
1) On our home page, select the kind of category you are currently searching for (for example Migi Nail Art or Comforter Sets).
2. Go to Search & simply type either exact item name, or item #, then hit Go.
Now you’ll get a list of all matches for your search.
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10. Q How do I update or delete an item in the shopping cart? And how do I check out?
A: With SELECT MARKETING AND DISTRIBUTION INC Shopping Cart, shopping has never been easier!
1. Changing Item Quantities
2. Deleting Items from Your Cart
3. Checkout
Changing Item Quantities: If you wish to buy multiple quantities of an item you have placed in your Shopping Cart, change the number in the "Qty" box. Be sure to click the "Update" button which appears at the right side of each item in your Shopping Cart to confirm any changes.
Deleting Items from Your Cart :
If you wish to delete an item in your Shopping Cart, just click the "Delete" button which appears to the extreme right of each item in your Shopping Cart.
Checkout: We offer 2 easy ways to finalize your purchase with SELECT MARKETING AND DISTRIBUTION INC. Once you are finished shopping and have all the items in your shopping cart that you wish to purchase, please Proceed to Checkout.
1. Express Checkout
For returning customers just enter e-mail and password when prompted, and continue through checkout
2. New Customer Checkout (account setup)
This is the way to finish checkout when purchasing an item for the first time at SELECT MARKETING AND DISTRIBUTION INC after adding all item’s to your cart, hit the Checkout Secure button, on the next screen below customer log in, click on new customer log in, You will be prompted to set up an account with us using your email address and a secret password. Once your billing and shipping addresses have been entered, you have an option to save the info. For next time you log in, so you won’t have to enter it all over again. Then on the same screen enter your payment information. On the next screen an invoice copy will be presented on the screen for you to print out on your local printer. On the final screen you will get your order confirmation number which you will also find by Order Status with the progress of your order. As soon as you finish placing your order SELECT MARKETING AND DISTRIBUTION INC will send you an email confirming your order was placed successfully.
11. Q: Is it safe to pay online with SELECT MARKETING AND DISTRIBUTION INC?
A: Absolutely. We use the latest encryption technology called SSL and we are so confident that we guarantee that your online transaction with us will be 100% secure
12. Q: What is your privacy policy?
A: SELECT MARKETING AND DISTRIBUTION INC is very concerned about your privacy. Please click here for a full description of our privacy policy….link???
13. Q: Do you accept Purchase Orders?
A: Yes, We gladly accept signed Purchase Orders.
Purchase orders can be faxed to (413)535-2300 or mailed to: SELECT MARKETING AND DISTRIBUTION INC: PO Box 1700 Belchertown, Massachusetts 01007
Shipping Policy
At SELECT MARKETING AND DISTRIBUTION INC we understand that when you buy our product you want it now. Therefore we are committed to immediate delivery. All ground delivery orders will be shipped in approximately 2-3 business days. Any order placed on weekends or holidays will usually process the next business day. To ensure prompt delivery, please provide a physical shipping address as we do not ship to Post Office Boxes. Orders can take up to 10-12 business days to arrive.
SELECT MARKETING AND DISTRIBUTION INC offers ground shipping, second day or overnight delivery in the United States. Total shipping charges are calculated and based on the shipping method and total weight and value of the items in your order, in the US only.
SELECT MARKETING AND DISTRIBUTION INC ships your products from the nearest warehouse to the "ship to" destination, or whichever warehouse has the products in stock. All shipments are subject to stock availability.
If ordering more than one type of product (i.e., Migi Nail Art or Thentix), your shipment may originate from more than one location and deliveries may arrive and be packaged separately.
All packages may require a signature and is the customer's responsibility to make arrangements to accept delivery. If any part of your order was shipped, there will be no refund of shipping charges.
Orders shipped to an address other than the billing address of credit card statement can delay processing of your order up to 24 hours and may require additional information before shipping.
SELECT MARKETING AND DISTRIBUTION INC retains the right to charge additional fees for special orders, pallet orders. We will contact the customer prior to shipment if such fees apply. SELECT MARKETING AND DISTRIBUTION INC reserves the right to charge additional shipping fees to Hawaii, Alaska, all U.S. territories and all Express orders, depending on their dimension and weight. Linen Choice will contact customers prior to adding additional fees, unless clearly authorized to do so by the customer.
IMPORTANT: SELECT MARKETING AND DISTRIBUTION INC must receive all Overnight and Express Orders no later than 3:00 p.m. EST.
For your convenience, we are able to provide tracking numbers to allow you to track your orders.
Click on the order status button on the front page. Simply input your email address and password, and the status of your order will be displayed, If your order was shipped with a carrier that provides tracking numbers (i.e. FedEx, UPS, etc.) we will display the tracking number, Copy the tracking # then click on the link of the carrier it was shipped with, in the carriers site you will paste your tracking # and you will be given up-to-date information of your order.
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